Queencyl Calimpong

Queencyl Calimpong is a committed professional with a strong background in retail operations, customer service, and administrative support. She began her career as a Merchandising Supervisor at SM Supermarket in the Philippines, where she spent four years overseeing product replenishment, coordinating inventory processes, and facilitating supplier negotiations and business reviews to support efficient store operations.

Expanding her professional experience, Queencyl transitioned into roles as an Inbound Customer Service Representative and Virtual Assistant supporting U.S.- and Canada-based clients. In these roles, she strengthened her expertise in client relations, communication, and problem resolution while delivering efficient and professional customer support in fast-paced, service-oriented environments.

Currently, Queencyl serves as an Academic Support Specialist, where she provides essential administrative and operational support to ensure the smooth coordination of academic programs. Through accurate data management, effective process coordination, and a strong commitment to service excellence, she contributes to maintaining efficient program operations and high-quality service delivery.