Francis Lawrence Laus

Francis Lawrence began his career in customer service as a call center agent before transitioning into a virtual assistant role, where he developed expertise in administrative support, data management, and system operations. He specializes in maintaining accurate data and supporting efficient workflows.

He earned a Bachelor of Science in Business Administration, major in Marketing Management, from Notre Dame of Dadiangas University. His background is guided by values of service and compassion, and he brings strong skills in CRM systems, payroll management, data coordination, and remote collaboration.

As a Junior Lead Support Specialist at Study Smart Tutors, Francis supports national operations by managing and updating Paycor and Salesforce systems. His work ensures data accuracy and helps maintain smooth, efficient processes that support the organization’s mission.